I work in the Psychology Department of our local university as an administrative assistant. This all actually happened one day last week and I was emailing a friend a "blow by blow" description of the event as it was unfolding. The counselor was in with another client so it was just me and this woman in the office. Here is the note. There are no names named in order to protect the innocent. In fact, this might not have happened. I might have dreamed it, or I might have made the whole story up.
Here is how it went:
There is a woman in our office right now, a client waiting her turn for gambling counseling.
Helped herself to the office phone to call her pastor to pray for her.
Taken over my phone book to find a home health service place she is looking for to apply for a job.
Called two home health service places to talk about coming in to apply.
Asked me to get online with the LA Employment Service (I did manage to point her to the student computer, which she is now using like it is hers and she is in her own personal office--oh, she says, "I should have asked if you were busy.")
Asked me to print TWO copies of her resume. (After I told her I had to put a code in for her to print, and she says, "to stop students from printing stuff?" Umm, yeah, you got it lady. I am not supposed to let people print stuff here. )
And I can't tell her no!!!
And now she says "Uh-oh, I got a problem. I changed one of my references and I need to reprint."
I went over and put the code in and she says "I bet you saying I know this woman got a problem. I bet you wish I'd leave you alone."
Me? I said "Oh no, ma'am, problems happen to all of us sometimes."
Didn't have the heart to tell her I was recording the event for posterity as it happened.
I think I need to grow me some balls.
But I was being all empathic.
And she did tell the counselor how helpful I'd been.
And the counselor also confirmed that I was helpful.
I still think I need to grow me some balls.